Before Applying for Return/Refund!
- You Apply for Return/Refund within 3 days of delivery
- Product must be unused, unwashed, in original packaging, with all the accessories (if any), in same condition as we sent it to you
- Product has Return/Refund policy, if any product doesn't have return/refund policy then it would be mentioned on product details page
Received Defective/Wrong Product?
If you have received defective product/wrong product (for i.e. size, color etc) by EXON mistake, or the product is not as per the mentioned description on the website:
- We will exchange the product with same or different product or get refund (read refund policy and charges below)
- We will first pickup defective/wrong parcel from your place
- After receving defective/wrong parcel we will exchange or issue refund as per our policy
You Didn't Like the Product?
If you have received correct procuct and you didn't like the product then:
- You can exchange it with any other product or get refund (read refund policy and charges below)
- You will have to send the parcel back to us, parcel sending charges will be bear by you
- After receving parcel we will exchange or issue refund as per our policy
If you have want refund then following conditions apply:
- Refund be issued within 5 working days of receving product back
- 20% Service Charges will be deducted from the order amount and rest will be refunded
- Refund will only be issued via Direct Bank Transfer into Customer's bank account
- If customer need refund via Easy Paisa then Easy Paisa service charges will be deducted from refund amount